Onzo (St Ives Limited) Click and Collect TERMS AND CONDITIONS Please use this ordering system to place an order for food and drinks. Please be aware that our menu is cooked to order and during peak times there may be an additional delay on orders through our click and collect system.
The system may be temporary suspended at any time.
Please not that all orders are subject to availability.
Please check your order at the time of collection as no exchanges or refunds can be made retrospectively for missing or incorrect items.
PAYMENT: We accept payment by the following card types: Maestro UK, MasterCard, Visa Debit and Visa Credit.
Please note, we cannot be held responsible for any fees or charges imposed by a third party or bank for processing your transaction or refund in relation to your click and collect order.
All Click and collect transactions must be paid for in full at the time of processing.
We do not store credit card details nor do we share customer details with any 3rd parties.
We use DOJO to collect and process transaction information. Onzo (St Ives Limited) respects your privacy and is committed to protecting your personal data.
REFUND POLICY: We may refund part of your order where:
Items ordered through the click and collect service are not available.
CONTACT ADDRESS: Onzo (St Ives Limited), The Old Lifeboat House, Wharf Road, St.Ives TR26 1LF. T. 01736 794030